Frequently Asked Questions

Everything you need to know about ordering, payment, shipping, and verification.

Browse our catalog and note the products and sizes you want. Then message us on Telegram with your order. We confirm availability and pricing, provide payment details, and ship once payment is confirmed. Typical turnaround from order to shipment is 24-48 hours.
International orders: Bitcoin (BTC), Ethereum (ETH), USDT (TRC-20 and ERC-20). We provide a wallet address after confirming your order via Telegram.

Local orders: Bank transfer available. We send account details via Telegram after confirming your order.

All prices are listed in USD. For crypto payments, the exact amount is calculated at the time of order confirmation.
Research peptides are a niche product category that most traditional payment processors restrict or prohibit. Cryptocurrency provides a reliable, private, and irreversible payment method that works globally without intermediary restrictions. It also protects both parties — no chargebacks, no frozen funds, no account shutdowns.
Every vial ships with a batch number on the label. Message us on Telegram with your batch number and we'll send the full Certificate of Analysis — HPLC purity result, chromatogram, test date, and laboratory details for your specific batch.

We encourage independent third-party testing. If results show purity below our stated specification, we provide a full product replacement or refund.
All analytical testing is performed by independent accredited laboratories. We do not self-certify purity. Each COA lists the testing laboratory, method (typically RP-HPLC), and date.
International: We ship to most countries via EMS and express courier (DHL/FedEx). Typical delivery times:
• Southeast Asia: 3-5 business days
• USA / Canada: 5-8 business days
• Europe / UK: 5-10 business days
• Australia / NZ: 5-8 business days

All international shipments include tracking. Packaging is discrete with no external branding or product descriptions. Contact us on Telegram for shipping to other regions.
Yes. All products ship in lyophilized (freeze-dried) form, which is specifically designed for transit stability. Lyophilized peptides tolerate room temperature for weeks without meaningful degradation because the water required for degradation pathways has been removed. Vials are sealed under argon atmosphere to prevent oxidation, and shipped in insulated packaging with gel ice packs as an additional precaution. Refrigerate upon arrival and store per the product page guidelines.
Lyophilized peptides are sealed in medical-grade borosilicate glass vials under argon atmosphere with tamper-evident crimp caps. Vials are placed in foam inserts inside an insulated shipping box with gel ice packs to maintain cold-chain integrity. External packaging is discrete — no product names, no company branding visible.
Purity guarantee: If you submit third-party analytical testing showing our product falls below the stated purity specification, we provide a full product replacement or refund. Send your test results via Telegram and we review within 48 hours.

Shipping issues: If your order is lost or damaged in transit, contact us with your tracking information. We replace lost shipments at no additional cost.

We do not accept returns on received and opened products due to the nature of research chemicals.
Lyophilized (unreconstituted): Store at -20°C for maximum stability (up to 24 months for most peptides). Refrigerator temperature (2-8°C) is acceptable for shorter-term storage (3-6 months depending on the peptide).

Reconstituted: Store at 2-8°C (refrigerator). Use within the timeframe specified on the product page (typically 14-30 days). Do not freeze reconstituted peptides.

Specific storage guidance is listed on each product page.
We supply research-grade peptides. We do not provide protocols, dosing guidance, or usage instructions. Products are sold strictly for research and laboratory use. Consult published literature and your institutional protocols for reconstitution methodology.
Yes. Contact us on Telegram with the peptide name, sequence, and quantity. We can source additional compounds depending on synthesis complexity and demand. Custom synthesis timelines vary.
No. All products are sold strictly for research and laboratory use only. They are not intended for human consumption, veterinary use, or diagnostic purposes. By ordering, you confirm that products will be used in compliance with all applicable laws and regulations in your jurisdiction.

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